AQTF Requirements
As part of our ATQF accreditation and ongoing continuous improvement we are now required to collect data on our performance as an RTO from both Learners and Employers. This assists us in our ability to identify any problems or issues and develop strategic response to improve our overall performance.
Employers and learners will be each asked to undertake a questionnaire. Online, the estimated duration of completing this form is 3 – 5 minutes. The information obtained from these questionnaires will be used to compose a database for the purposes of formulating continuous improvement strategies for our organisation. Please note the two links contained at the bottom of this page. Each of these links will transfer you to the designated form. Your assistance in providing this feedback would be greatly appreciated.
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Quality Indicators
The Australian Quality Training Framework (AQTF) Quality
Indicators are designed to assist Registered Training Organisations
(RTOs) enhance continuous improvement to strengthen training
and business performance.
These quality indicators are:
Learner Engagement • – This indicator focuses on the extent to
which learners are engaging in activities likely to promote high-
quality skill outcomes and includes learner perceptions of the
quality of their competency development and the support they
receive or have received from RTOs.
Employer Satisfaction • – This indicator focuses on employer
evaluation of learner competency development and the
relevance of learner competencies for work and further training,
as well as employer evaluation of the overall quality of the
training and assessment.
Reporting
To measure their performance against the indicators, RTOs are
required to use the nationally endorsed Learner Questionnaire,
Employer Questionnaire and Competency Completion Online
System. Reports of Quality Indicator data, along with other
information such as audit history and substantiated complaints,
contributes to a Registering Body’s risk assessment of an RTO’s
quality, and informs decisions concerning the frequency and
targeting of audits.
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